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Frequently Asked Questions

Everything you need to know about Sketchie coloring books.

Sketchie turns your personal photos into beautiful, professionally printed coloring books. Upload your favourite photos, and our AI converts them into detailed line art perfect for coloring. It's a unique, personalised gift for kids, families, and anyone who loves to color.
We use advanced AI technology to analyse your photos and convert them into clean, detailed line art — similar to what you'd find in a professional coloring book. The AI preserves the key features and details of your photo while creating clear outlines that are fun and satisfying to color in.
Clear, well-lit photos with good contrast work best. Portrait-oriented photos are ideal as they fit the page layout perfectly. Great subjects include: family portraits, pets, travel landmarks, homes, and nature scenes. Avoid blurry photos, screenshots, or images with very busy backgrounds — the cleaner the photo, the better the coloring page.
We accept JPG and PNG files, up to 20 MB per photo. For the best results, use high-resolution photos taken with a smartphone or camera. Avoid heavily filtered or edited images.
We offer three book types: Starter Book (10 coloring pages, €14.99), Classic Book (20 coloring pages, €22.99 — our most popular), and Deluxe Book (30 coloring pages, €29.99). All books are A4 Portrait format printed on thick, uncoated paper that's perfect for coloring with pencils, crayons, or markers.
The Starter and Classic books use saddle stitch binding (stapled spine), which allows the book to lay relatively flat while coloring. The Deluxe book uses premium perfect binding (softcover spine), which gives it a more substantial, professional feel.
Yes! After uploading your photos, you'll see a free preview of how each page will look as line art. You can rearrange pages, remove photos, and make sure everything looks perfect before proceeding to checkout. The final printed version will be even higher quality than the preview.
Absolutely! During the Book Details step, you can add a custom title that appears on the cover, and an optional personal message or dedication that's printed on the inside of the front cover. Perfect for making it a thoughtful gift.
Production typically takes 3–5 business days after your order is confirmed. This includes AI conversion of your photos into high-resolution line art, professional printing, binding, and quality checking.
Shipping times vary by location: UK (3–5 business days), Europe (5–10 business days), USA and Canada (5–12 business days), Australia (10–15 business days). Total delivery time including production is typically 2–3 weeks for most destinations.
Yes! We currently offer free shipping on all orders worldwide. No hidden fees — the price you see is the price you pay.
We ship to most countries including the UK, Ireland, Germany, France, Netherlands, Belgium, Spain, Italy, Romania, the United States, Canada, and Australia. If your country isn't listed in the dropdown during checkout, select "Other" and we'll do our best to deliver.
Orders can be cancelled for a full refund before production begins. Once production starts, cancellations are not possible as each book is custom-made. If your book arrives damaged or defective, we'll replace it at no cost — just email us with a photo of the issue and your order number.
Your privacy matters to us. Photos are uploaded to our secure servers only when you place an order. They're used solely to produce your coloring book and are deleted after your order is completed. We never share, sell, or use your photos for any other purpose.
You can reach us by email at contact@sketchie.app or via our social media channels on Instagram, Facebook, and TikTok (@sketchieapp). We aim to respond within 24–48 hours on business days.

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